An introduction long overdue

We didn’t exactly rush into our decision to hire Chris Noland as our Director of Client Services. While you may not know her name, she’s been behind the scenes for years. How many years? She brought a teddy bear snowsuit to the company Christmas party for Doug’s newborn son. Well, that little guy is now a freshman at The Ohio State University.

When we first met Chris over two decades ago, she’d just left her corporate communications job to work as a freelance writer, focusing her passion for words on helping others tell their stories. Crafting stories is what we do…and so began our relationship. She’s been part of our team ever since—as a copywriter, proofreader, sounding board, and friend. Chris doesn’t just understand our special sauce—she helped create it. More importantly, she knows what Doug values and expects…and still asked for a larger role.

While she’ll continue writing, typo hunting and idea noodling, Chris is excited to come out from behind the curtain and work directly with clients to help us deliver great work. So, when you meet her, and you will, it’s not “welcome aboard” but rather “it’s about time!”